Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you’ll find an exhaustive Help Center section featuring lots of instructional articles and regularly asked questions. They are answered by our support team of seasoned technicians. Just fill in your question and our smart software will return the most suitable answer.

  • Top quality support service
  • Educational Videos

  • If you’d rather see how an action is completed or how a problem is addressed, rather than just reading about it, then check out our selection of educational video tutorials. They cover a variety of different topics and will help you swiftly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 customer service and include a 60–minute ticket response guarantee. Our well–trained customer service technicians will be available to you 24/7/365 and will fix any issue that you could come across within maximum 1 hour after the customer support ticket submission. Normally, a response will be provided to you within 20 minutes.