1 hour ticket response
Our team of techs is dedicated to providing quick answers to all your questions. We will review your helpdesk ticket once it is received and will get back to you with a solution to the problem within maximum sixty minutes after the client support ticket submission. Actually, our average tech support ticket response time is 20 minutes.
An Exceptional Customer Support Service
We have a team of web hosting support engineers who will be happy to respond to all your inquiries anytime you require support. The majority of our support team members have several years of experience in the Linux web hosting niche, which implies that you can constantly rely on quick and appropriate answers to your queries.
An Intuitive Help Section
Built into the Web Hosting Control Panel is an intuitive Help section, which features different sources of information. You can browse through a frequently updated knowledge base offering web hosting account management articles and web site management articles, watch our educational video tutorials or have a glance at our F.A.Q. archive.