Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Response Warranty

  • Our crew of qualified professionals will do their best to answer to your help tickets in up to 1 hour. If, however, the difficulty you have experienced demands aid from the Admin =Team,= we’ll send the ticket to the technician in charge and will submit a note to tell you.

  • Top quality support service
  • Professional Customer Assist Service

  • We are on line for you 24x7 to provide assistance and tech support and also to assist you with any difficulty that you could possibly run into while taking care of your virtual server. We are able to aid you with all installed in advance applications, such as your Operating System, server administration panel (based on the VPS type) and the Web Hosting Control Panel designed 100% by our developers.

  • Intuitive help center
  • A Descriptive Help Section

  • A descriptive and frequently updated knowledge base is included in our in–house built Web Hosting Control Panel. It offers you quick tips on how to perform all the regular web site management duties. The Help area includes detailed how to article tutorials and step by step video lessons. You can reach the Help zone by clicking the Help or Video buttons in the top right part of each Control Panel section.