A lot of persons who start using their very first hosting account, or switch companies, typically have inquiries with regards to how particular operations are executed or run into complications when setting up various things, including e-mails, website settings, and so on. Because of this, a lot of companies have compiled documentation with the most standard questions and problems so as to help their customers get info quickly and easily. As a result, the tech support staff members can focus on actual problems that certain clients may be facing, as the solution for the smaller things will already be available online and clients can easily resolve them without getting in touch with the customer support team. Having comprehensive documentation is vital, especially for new customers with zero past experience, as the web hosting service entails an abundance of features and lots of individuals can become bewildered about what action to take. A good knowledge base can both help you perform the operations that you wish and learn how the web hosting service functions in general.
Extensive Online Documentation in Web Hosting
All Linux web hosting that we’re offering come with a comprehensive knowledge base where you can find all you should know in regard to your web hosting account. Irrespective of whether you are planning to set up a new MySQL database, to redirect a domain by means of an .htaccess configuration file or to set up an email address on your PC or cell phone, you can simply check our help articles and all the information that you require will be there. When you open a given section of your Hepsia hosting Control Panel, you’ll see articles that are dedicated to the functions that you can access through it. In case you’d like to see the complete article collection and get familiar with all the features that Hepsia is offering, or only to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to encompass any predicament that you could run into, but if you don’t find the information that you’re searching for, you can always touch base with us, as we’re at your disposal 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared an exhaustive online knowledge base for all our current and future customers, so in case you purchase a semi-dedicated server plan through us, you’ll be able to find any information that you need at any time. We’ve got plenty of educational articles, which will help you better understand what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are just two instances. Our elaborate guides will help you do anything you want – extract files from an archive, import a MySQL database, forward a domain, etc. Plus, we’ve also got troubleshooting guidelines, which will permit you to find out what spurs a given problem and the possible solutions for it. In case you cannot send e-mail messages or your domain returns an HTTP 500 error message, for instance, you can examine our knowledge base and recover the problem instantly. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.